Whether you had a typo creating your account or whether you'd like to transition over to a different professional email address, we understand that sometimes our customers just need to update their information. In this article, we'll show you how to update your ClickFunnels Account's Billing Email Address.
By the end of this document, you should be able to answer:
- Update your ClickFunnels Account's Billing Email Address.
Prior to getting started, you will need to have the following:
Updating your ClickFunnels Billing Email Address:
Customers actually do not have access on their side to update the Billing Email Address on their end and it will require assistance from our Customer Service team. Before reaching out to our Customer Service team, there are a few details that can help expedite the process on your end.
Our Customer Service team will need to verify your ownership of the account before making any alterations to the information on file. To verify your ownership of the account, here's a list of the information you'll need when reaching out to Customer Service:
- The Original Email Address from signing up.
- The Last 4 Digits of the Credit Card on file.
- The Expiration Date of the Credit Card on file.
- And lastly, we will need the Name of the account holder.
Once you have that information ready, feel free to reach out to Customer Service through your Account's Support feature or you can email them at any time through Support@ClickFunnels.com for help changing your Billing Email Address.
Please Note: Updating your Billing Email Address will not change your Login Email Address. Further, all statements and invoices will be issued to the new Billing Email Address.