In this document, you'll find insight regarding the Domain renewal 45 days prior to the annual renewal. For further information on questions or topics not listed here, please reach out to email@example.com for further questions.
By the end of this document, you should know:
- Why ClickFunnels charges a domain renewal
- When your domain will renew
- How to toggle off your domain from renewing
Prior to getting started, you will need to have the following:
When a domain is purchased through ClickFunnels you are charged an annual fee of $20 per domain purchased. This fee is required to host the domain on the server. Each year the domain is active within your ClickFunnels account, a $20 fee will be charged automatically to the card on file. There will be no refunds granted on domain purchases and renewals.
Due to ICANN requirements, domains are registered for an entire year after purchase and the domain must remain registered.
Because of this requirement and that we have a contract in place with a third party company that maintains the registrar for said domains, it remains against policy to refund a domain, even if it is accidental or a misspelled domain.
Expected date of domain renewals:
ClickFunnels is required to charge the card on file 45 days prior to the actual renewal date of the domain. An email will be sent to the user prior to the renewal date, in which the user will have the option to turn off the renewal settings of the domain.
How to toggle off the renewal setting for domains:
- Find your domain within your account settings. Hover over your avatar in the top right corner of your ClickFunnels dashboard. Find "Account Settings". From there find "Domains".
-You will then find the domain you wish to turn off the renewal setting and toggle it on or off.
By toggling off the domain, will prevent it from renewing.
If you have any other questions or concerns, please do not hesitate to reach out to our Customer Service team at Support@ClickFunnels.com and one of our excellent experts will be able to get an answer for you or help you with any issues you might have.