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To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

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Integrating Your Subdomain Into ClickFunnels

James Wrest
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Learn to integrate an outside Subdomain into ClickFunnels. This article lists out each supported provider so you can access detailed instructions on how to add your subdomain. You'll want to integrate a subdomain if you wish to use a branded domain in ClickFunnels but want to keep the existing domain pointing to another website outside of ClickFunnels (i.e. Your Shopify Store or WordPress Blog etc.).  

What you will need:

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Locate Your Registrar Below

Important Note: these guides are intended to connect your Subdomain(subdomain.domain.com) with ClickFunnels. If you wish instead to connect your root domain (i.e. www.domain.com) instead, please visit the appropriate guide here. Using the list below, click on your registrar and follow along with the instructions on how to create your CNAME record.

1and1: How to add a subdomain within 1and1.com

Cloudflare: How to add a subdomain within Cloudflare

ClickFunnels: How to add a subdomain within ClickFunnels

GoDaddy: How to add a subdomain within GoDaddy

Namecheap: How to add a subdomain within Namecheap

Working In Another Registrar

Important Note: since we are unable to support all registrars, these general directions are intended to assist with the CNAME record creation. For the simplest, step-by-step setup, we recommend you use Cloudflare instead, which includes directions on how to connect with your existing registrar. If you want to try and add to your existing domain, you can continue from here instead with general instructions. It can take 24-48 hours for DNS Records to fully propagate.

  1. From within your domain Registrar, navigate to your DNS Records. Depending on your Host, this may be in an Advanced Zone Editor, DNS Records, or somewhere else entirely.
  2. In your DNS Records, locate where it says to "Add a Record" and click it.
  3. Depending on your Registrar, the specific wording may vary at this point. However, you want to create a Name for your CNAME record (this would be your subdomain i.e. if your domain will be go.domain.com, your Name for your subdomain would be "go").
  4. Like above, the name of the next step may vary by provider. Typically, it will say something like Points To, or Target. You want to type "target.clickfunnels.com" (no quotes) in this field.
  5. Add your record. 
  6. If unsure whether changes were made, check on your domain propagation here.
  7. If it is still not propagating, please contact your Registrar's Support for assistance.

propagation_check.png

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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