Learn how you can Delete Commissions in Backpack. Deleting Commissions gives you the ability to correct errors when paying commissions. For example: if you have tested your funnel and generated commissions that were payable and want to remove them from your totals, this would allow you to do that.
What you will need
Step 1. Delete Commissions
Deleting the commission will remove it permanently. Refunding the commission will allow you to keep track of the commission. (will show as canceled)
- Select Commissions from the Backpack menu.
- Option 1: Select Delete Commission.
- Option 2: Select Refund Commission
What you can do now
If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.