Learn how to delete or refund a commission to affiliates in Backpack
Why you would need this
Life happens, and mistakes are inevitable. Delete Commissions gives you the ability to correct errors when paying commissions. For example: if you have tested your funnel and generated commissions that were payable and want to remove them from your totals, this would allow you to do that.
What you will need:
Step 1: Delete Commissions
- Deleting the commission will remove it permanently.
- Refunding the commission will allow you to keep track of the commission. (will show as canceled)
- Select Commissions from the Backpack menu.
- Option 1: Select Delete Commission.
- Option 2: Select Refund Commission
What you can do now
If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.