Learn how to delete or refund a commission to affiliates in Backpack
Why you would need this
Life happens, and mistakes are inevitable. Delete Commissions gives you the ability to correct errors when paying commissions. For example: if you have tested your funnel and generated commissions that were payable and want to remove them from your totals this would allow you to do that.
Deleting the commission will remove it completely and it cannot be restored.
Refunding the commission will allow you to keep track of the commission. (will show as canceled)
What you will need:
Step 1: Delete Commissions
- Select Commissions from the Backpack menu.
- Option 1: Select Delete Commission.
- Option 2: Select Refund Commission.
What you can do now
If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.