×

Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

See more

Removing An External Domain From ClickFunnels

Joseph Macolino
  • Updated
Follow

Domains


Removing an external domain from ClickFunnels will be helpful if you no longer want to use your domain name in your account/funnels and plan to use it on another site. This article will go over the process of removing an external domain from your ClickFunnels account.

 

By the end of this document, you should be able to answer:

  • How do I remove my external domain from ClickFunnels?

  • Why would I need to remove my external domain from ClickFunnels?

  • What other steps should I take after removing my external domain from ClickFunnels?

 

Prior to getting started, you will need to have the following:

 

Please watch the video below, in full screen:

 


Removing An External Domain From Your ClickFunnels Account:

Removing your domain from your account will allow you to use it on another site outside of ClickFunnels. Please keep in mind that you can’t use the same domain on two different sites. If you have a domain connected to ClickFunnels, you will need to remove it before using it outside of our platform.

 

The process for removing a domain purchased through ClickFunnels is different. If you’re looking for more information on this, check this tutorial here: Domain Transfer.

 

1. Log in to your ClickFunnels account.

 

2. Hover over the main menu on the top right-hand corner and select Account Settings.

 

Remove_A_Custom_Domain_From_ClickFunnels1.jpg

 

 

3. On the left-hand side, select Domains.

 

Remove_A_Custom_domain_From_ClickFunnels2.jpg

 

 

4. Click on the domain name to access your domain settings.

 

Remove_A_Custom_Domain_From_ClickFunnels3.jpg

 

 

Or, you can also click on the 3 vertical dots to the right and click on Edit to access your domain settings.

 

Remove_A_Custom_Domain_From_ClickFunnels4.jpg

 

 

5. Scroll down and locate Remove Domain.

 

Remove_A_Custom_Domain_From_ClickFunnels5.jpg

 

 

6. Click on Expand.

 

7. Click on the Yes, delete this domain button.

 

Remove_A_Custom_Domain_From_ClickFunnels6.jpg

 

 

8. A success notification will show up in the top right corner informing you that the domain has been removed from your account.

 

Remove_A_Custom_Domain_From_ClickFunnels7.jpg

 

 

Remove Your CNAME Record:

Removing the CNAME record pointing to target.clickfunnels.com will vary depending on your domain registrar. The steps below are for general guidance only and show this process from a Cloudflare account. If you would like assistance with removing the CNAME records in your specific registrar, please contact your domain registrar for support.

 

1. From within your domain registrar, select the domain you want to edit.

 

Remove_A_Custom_Domain_From_ClickFunnels8.png

 

 

2. Access your DNS settings.

 

Remove_A_Custom_Domain_From_ClickFunnels9.png

 

 

3. Select the CNAME record you wish to remove.

 

4. If it's the www subdomain, edit the record and point to your root domain.

 

a. Click on Edit.

 

Remove_A_Custom_Domain_From_ClickFunnels12.png

 

 

b. Click on the gray Delete button.

 

c. Click on Edit to the far right of the record.

 

5. If it's your root domain or a different subdomain, delete the CNAME record. (Screenshots are for Cloudflare. If using a different domain it may appear differently.)

 

a. Click on Edit to the far right of the record.

 

Remove_A_Custom_Domain_From_ClickFunnels11.png

 

 

b. Click on Edit to the far right of the record.

 

c. Click on the red Delete button to confirm.

 

Remove_A_Custom_Domain_From_ClickFunnels13.png

 

 

*Important Note: Records may take up to 48 hours to propagate through the Internet.

 

Here are the key takeaways for this document:

  • If you have a domain in your ClickFunnels account and want to use it on a different site, you will need to remove it from your account.

  • After removing the domain from your ClickFunnels account, you need to delete the CNAME record pointing to target.clickfunnels.com.

  • Removing the CNAME record will vary depending on your domain registrar.

 

 If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

Related articles