Learn to connect ClickFunnel Transactional Email to your domain registered outside of ClickFunnels. Use ClickFunnels Transactional Emails to send emails from Automations in your ClickFunnels account. This will allow for transactional emails only, which include those emails sent at the point an action is taken such as automations, welcome emails, purchase verifications, password resets, etc. This will not replace a full SMTP provider, which is recommended if you wish to send marketing emails from your account.
What you will need
Step 1. Enter your SMTP Settings In ClickFunnels
- From within ClickFunnels, navigate to your Menu and click Account Settings.
- Select Outgoing SMTP from the left-hand side menu.
- Click Add Email Integration button.
- Click the Get Started button.
- Enter all necessary information as below.
- Choose a domain: Select the domain you have integrated with ClickFunnels to use with this Transactional Email setup.
- Email Configuration Name: The name of your integration. The title is for your reference only. It can be anything that you like.
- From Name - This is the name that will display in the user's email client when they receive an email from you.
- From Email - This is the email address that your emails will be sent from. It will also be the address that users respond to if they click "Reply" in their email client.
- Address - Enter your business's physical address
- SMTP Footer - Your SMTP Footer is the information that will be included in the footer of all your emails. This footer area supports HTML code.
- Select Default SMTP Integration if appropriate.
- Select Save SMTP Integration.
Note be sure to fill in all the fields inside of this page in its entirety. Also, we recommend using this format for your footer.
<center><p>Company Name | 123 Address, City, State, Zip | 9876543210</p>
<p><a href="#UN_SUB#">Unsubscribe</a></p></center>Step 2 Add (4) DNS records in your Host (Godaddy/ NameCheap/ Cloudflare) To Validate Your DNS Records
Note: we recommend using Cloudflare if you have any other domain registrar.
Spam Policies
We regularly monitor our customers' accounts for abuse and undesirable sending practices. Our general guidelines for Clickfunnels SMTP sending take into account the following factors:
- The ratio of requests that are delivered to the total amount requested.
- Bounces, invalid emails, and drops.
- Spam Reports
- Clickfunnels divides our senders into 3 sending pools based on the quality of your email sends and our Spam Policy.
- Should you receive too many spam reports, bounces, or drops, you will be placed in the "low pool." Anyone in this pool will be notified, and your email sending will be restricted to contacts on your list who've interacted with you in the last 30 days.
- If you receive this notification, the best way to restore your sending reputation to send to these existing contacts who have interacted in the last 30 days, in your SMTP Settings, you will see the bar next to your SMTP turn green as your sending rep restores.
- If your email sending policies continue to be an issue, you will be blocked from sending via click funnels SMTP. This protects us all.
- If you are blocked, you can continue to use Clickfunnels with Actionetics MD, but you will be responsible for integrating with a third-party SMTP provider.
- Should you be blocked in error, please contact Clickfunnels support to investigate further.
If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.
Comments
15 comments
THANK YOU SO MUCH! I've been sitting here all day wondering what the hell is up haha
Same here guys... the same problem
I have the same issue.
Please fix the training video so it covers the SMTP Server User, Port, Password, Domain. This section of the setup is not self-explanatory.
I don't have the updated version, Actionetics "MD". I only have 4 of the 7 new features. ??
I have watched all the videos and have gone through the process. The page does not like my answers.
I am a new techy. What is: smtp server, port, domain and how do I find them. What domain should I use? I have 3. How do I know which one connects. Default setting or not..how to choose.
I would love to have the training videos NOT assume we all know this tech side and include the basics of what these things are. I have been stuck on this for 2 days. Frustrating!! Wasting energy.
I do have positive things to say about everything else so far though!!
this is outdated
this is very outdated and it doesnt cover steps to setup SMPT
Hey Tyrone.
This is for Actionetics MD users and the built-in SMTP service called Click funnels email. It will be available to all users once Actionetics MD rolls out to the entire userbase.
I keep getting this error message- getaddrinfo: Temporary failure in name resolution....
this SMTP has become a big road block there are no clear instruction on what information goes in the form as to what it is. TI think I have most info correct but this (SMTP Domain)
What is the best course of action to get this completed correctly?
Hi Everyone. It looks like pretty much everyone here are having issues with the Domain. So am I... I did every thing correctly, but got stuck on the Domain. What domain are we talking about here. Do I need to buy a domain? and was never told? is that what it is?
Joao L. Desousa
Your account comes with a Sub-domain on the ClickFunnels.com root domain.
You are also permitted 1 domain that is free for the first year or alternatively you can use a domain name that you already own.
https://help.clickfunnels.com/hc/en-us/articles/360006038414-Customs-Domains-FAQ
This article discusses the domain possibilities
This one is for internal domains:
https://help.clickfunnels.com/hc/en-us/articles/360006838374-Registering-a-New-Domain-Through-ClickFunnels
This one is for external domains:
https://help.clickfunnels.com/hc/en-us/articles/360005981213-Integrating-Your-Root-Domain-or-Main-Domain-Into-Clickfunnels
Im having the same issue. I use godaddy and cant get this Email Sending (SMTP) configuration to work.
Would really appreciate if any of you guys did find a way.
Thanks
Mi cuenta se de smtp ha sido bloqueada, me dice algo de que se ha catalogado como spam. ¿Cómo puedo solucionarlo? Gracias
PLEASE update this, guys. It's really outdated.
My issue was using GoDaddy's Outlook
Question: Can I use my SMTP from my web hosting provider?
Answer: Short answer, no. The SMTP you connect with ClickFunnels must be a dedicated, transactional SMTP provider. When you retrieve SMTP credentials from your web hosting, these are intended specifically for viewing mail in a program like Outlook. In most cases, it is against their Terms of Service to use the SMTP for any automated emails like you would be sending through a transactional server. You can view a list of supported SMTP providers here.
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