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To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


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Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

Add an Upsell or Downsell Step

Martin Hernandez
  • Updated
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Learn how to add upsell or downsell steps to offer additional products and services to your customers without requiring them to re-enter their credit card information.

What you will need:

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Note: Your upsell (OTO) or downsell (OTO) pages should be moved to the step right below your order form. Please keep in mind that OTOs can only be made after an initial purchase on an order form.

 

Step 1. Add an Upsell / Downsell Page to Your Funnel

  • From within your funnel, click "Add New Step."
  • Add the "Name" of your funnel step.
  • Add a "Path" for this funnel step (optional).

AddStep.gif

  • Make sure that "Show In Funnel?" is set to "Yes."
  • Click "Create Funnel Step."
  • Select the Sales category and click "One Click Upsell" or "One Click Downsell" to view the available page templates.

upsell3.png

What you can do now:

 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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