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Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

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Contact Support

Keri
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Learn the best ways to reach out to ClickFunnels Customer Support. When contacting technical support, it's important to provide as much detail about the issue that you're having as possible.

What you will need:

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Note: Please only submit one request for the same issue. Submitting extra requests for the same issue creates extra work for our support agents and slows down response time for you and other users. 
 

Step 1: How To Contact Support

  • Support is generally available Monday - Friday, 9:00 AM - 5:00 PM (EST).
  • From within your Clickfunnels account, Select Get Help from the Help menu.
  • Or click on the Get Help icon in the bottom right corner of the screen.

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  • Enter your full question and click Continue.
  • Review the recommended help articles for a solution.
  • Click on Yes, this answers my question or No, I still need help as needed.
  • If your question was not answered select to talk to an expert.

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Note: Our technical support staff will not be able to provide you with any marketing or strategic advice. 

What you can do now: 

 If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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