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8 comments

  • Jeremy O'Carroll

    Is it crazy that there is no live support or anyone you can contact? I need help and can't seem to get it. I would love to speak to someone either in live chat or on the phone. Emailing from an Australian time zone won't be fun. It would take us about three months to sort something out.

  • Esther Creger

    I want all my money back!

  • Jacky

    With such a great site and features ClickFunnels has, it's sad that this does not reflect back onto their customer support process. 24/7 live support is a MUST in this industry

  • lsarti

    There used to be a live support. Is that feature no longer available?

     

  • mjgofish

    Same issue, no human support by phone , just emails back and forth with no results%.

  • BigGriff

    I've Been A Loyal Customer Of Click Funnels For A Long Time, But I'm Considering Leaving, If For No Other Reason, Based Solely On This New "No Live Person Customer Support" Change. You Guys Have Definitely Got To Do Better When It Comes To This...  Emailing Back And Fourth Is Unquestionably Unacceptable! 

  • Richard Brannan

    Hi everyone
    I think there is a technical issue one of my customers could not login and password reset was not sending any email to her so when you can't login there is only submit a ticket option via the blue Get Help Buttom at the bottom right hand page
    But you can get Live help when you are logged in

    It would be better if there was Live Help 24/7 on both areas new potential customers and subscribed customers this may help increase customer base :)

  • Nick Grimaldi

    This is the first time I've found resolved a challenge by troubleshooting without a personal customer support. Clickfunnels is not perfect but it's great. Great support system in place. 

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