Change Member Password

Learn how to manually change a member's login password for a member of your membership area. This will allow you to reset a member's password if they are unable to do so on their end.

What you will need: 

• Membership Area

 Step 1: Change Member Password 

• From within your membership area step, click on Members.
• Search or Browse the list of members.
• Click on the password icon to change the password. 

Alternatively, you can also change the password through the member profile.

• Click on Edit.
• Click on Memberships.
• Click on the ellipses (3 dots) under Status.
• Click on Reset Password. 
• Enter new password. 
• Click on Reset Password. 

 What you can do now: 

• Test membership area

 If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.