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Change Member Password In Membership Areas

Yashica Burgess
  • Updated
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Learn how to manually change a member's login password for a member of your membership area. This will allow you to reset a member's password if they are unable to do so on their end.

 

 

Prior to getting started, you will need the following:

 

 Step 1: Change Member Password 

  • From within your membership area step, click on Members.

membership_1.png

  • Search or Browse the list of members.
  • Click on the password icon to change the password. 

membership_2.png


Alternatively, you can also change the password through the member profile.

  • Click on Edit.
  • Click on Memberships.
  • Click on the ellipses (3 dots) under Status.
  • Click on Reset Password. 
  • Enter new password. 
  • Click on Reset Password. 

membership_4.png

 

 

 If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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