Integrating With GetResponse

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19 comments

  • Stephen Foubister

    This may work for some but the GetReponse website has changed and I keep getting an error saying:

    "Oops! It looks like there was a problem!

    Please review the problems below:
    • Failed to Successfully Connect GetResponse - Verify Access Details"

    What dioes this mean??

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  • Gordon

    I am having the same problem as Stephen Foubister. It is saying...

    "Oops! It looks like there was a problem!

    Please review the problems below:
    • Failed to Successfully Connect GetResponse - Verify Access Details"

    How can we solve this problem?

     

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  • Orlee Francisco

    "Oops! It looks like there was a problem!

    Please review the problems below:
    • Failed to Successfully Connect GetResponse - Verify Access Details"

     

    i am also experiencing this..whats the work -around?

     

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  • Roy Myers

    I too am getting:

    "Oops! It looks like there was a problem!
    Please review the problems below:
    • Failed to Successfully Connect GetResponse - Verify Access Details"

    Where to from here?

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  • Alexander Posch

    Had the same problem.

    Just ask the Live Chat support in GetResponse. It´s a light blue window on the left when you log in into your GetRespone account.

    Tell them the error message and the support is going to unlock your API v2 key. After that you have to wait 10 minutes and it should work :)

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  • Johnathan Halverson

    I'm getting the same response as all the other comments above me about the error and to verify access details.

    I have reached out to Get Response, that they said that because of the new version of get response, includes a new version of the API integration, that Click Funnels needs to update their side to support the new update to mesh with Get Response.

    I have opened a support ticket with Click Funnels to hopefully get this resolved ASAP. 

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  • Madmartigan72

    I cannot connect GetResponse as integration, I generated the API key, put it in the integration Get Response panel and it says "Failed to Succesfully Connect GetResponse - Verify Access Details".

    I contacted the support, I received a mail from one of its personnel answering me I was going to be contacted from a more experienced person of the customer support service. But I still didn't receive an answer for solving this problem.

    I have reached out to Get Response as well, they said that is because of the new version of get response, includes a new version of the API integration, that Click Funnels needs to update their side to support the new update to mesh with Get Response.

    Can you help?

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  • Alexander Posch

    For me they said the same in 24/7 chat support on getresponse and then a employee unlocked the api v2 and after 10mins of waiting it worked.

    Asked them to unlock the API V2 for your account on GetResponse.
    This is what worked for me.
    Try that, maybe it workes..

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  • Madmartigan72

    Thanks Alexander, one of them did the same and it worked as well.

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  • Sanjay Verma

    "Oops! It looks like there was a problem!

    Please review the problems below:
    • Failed to Successfully Connect GetResponse - Verify Access Details"

    How can we solve this problem?

     

     
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  • Cierra Scott

    May GOD bless you all. Ive been trying to fix this issue for literally hours and finally came across these comments and it worked. I was on the verge of giving up which i never do! So thank you all! 

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  • Ryan blanco cagayat

    Oops! It looks like there was a problem!

    Please review the problems below:
    Failed to Successfully Connect GetResponse - Verify Access Details"
    How can we solve this problem?

    Same prob here

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  • Ryan blanco cagayat

    Oops! It looks like there was a problem!

    Please review the problems below:
    Failed to Successfully Connect GetResponse - Verify Access Details"
    How can we solve this problem?

    Same prob here

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  • Terriswinson

    Read the solution in the above comments. GetResponse Chat agent resets the integration version and you then wait 10-30 minutes and then you're good to go. Thanks to all the previous responders for the help.

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  • Tactak

    How do i fix this issue that everyone seems to be having? 

    Oops! It looks like there was a problem!
    Please review the problems below:
    Failed to Successfully Connect GetResponse - Verify Access Details"

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  • Beat N Sour

    I had the same issue and it was fixed in minutes. Review my chat with the rep on getresponse.com

     

    How may I help you?

    ME: Can you please unlock the API V2 for your account on GetResponse. My API key isn't working when integrating with Clickfunnels. i am getting the error "Failed to Successfully Connect GetResponse - Verify Access Details"

    Hello :)

    Done, please check back in a few minutes as it needs a while to update

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  • Audrey Millan

    Thank you Beat N Sour , it worked!! Her/his post should be FIRST up here! :) Thanks

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  • Barbi Wiest

    Get Response just told me this today.

    ClickFunnels uses the old version of API which we are about to stop supporting soon. Let me enable that old API version for your account


    So what will happen to my click funnel set up when you stop supporting the old API?

    I'm afraid it won't work, so I recommend reaching out to ClickFunnels to update to the newest version of API
    Okay thank you for that information, it is very helpful

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  • James Park

    same as above.

    please fix what ever the API issues are for my account too!

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