Why Won't My Links Save In The Editor?

Please note: This article is intended for troubleshooting funnel links that either don't work on the live page or won't save properly when added. 

Challenge: Links added to your funnel are not working as intended.

Possible Solution #1: Make Sure You're Using The Full Link

• The first thing you want to do whenever a link doesn't work in ClickFunnels is to copy the link and paste it directly in your URL bar.
• If it doesn't work from there, you'll want to revisit the source and make sure you have the correct link.
• If you do have the correct link, you'll need to make sure you're following proper link format within ClickFunnels.
• Specifically, ClickFunnels requires you to paste the entire link, including "HTTP/HTTPS."
• Navigate to the link within your page editor and click on the link settings. 
• If you just have the partial link (i.e. www.clickfunnels.com) it will not link properly within the funnel page.
• Ensure you have the full link included (i.e. https://www.clickfunnels.com). 
• After adding in the full link, make sure to save your funnel. 

Possible Solution #2: Paste Using Your Keyboard Commands

• If you are pasting the full link but it's still not working or it seems the link is not saving, it may be due to how you're pasting your link.
• In ClickFunnels, you need to use your keyboard commands to paste the link, not your mouse.
• On a PC you would use Control+V when pasting a link.
• On a Mac, you would use Command+V. 
• After pasting your full link with this method, make sure to save your changes. 

Possible Solution #3: Removing Unwanted Spacing

• When you go to add a link in ClickFunnels, you'll notice that by default the field will have a "#" symbol as a placeholder.
• If pasting an external link, you must REMOVE this "#" symbol. In other words, the link should appear as "https://www.clickfunnels.com" and NOT "#https://www.clickfunnels.com." 
• If you see a "#" symbol at the start, remove it.
• After removing this symbol, also ensure there are no blank spaces before or after the link. 
• After fixing, always make sure to save your changes. 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.