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Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

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Marketplace Refunds

Eric
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In this article, you can access the refund policy for the ClickFunnels Marketplace. The ClickFunnels Marketplace will allow you to purchase professionally designed funnel templates. 

Refund Policy

Etison has no obligation to refund your purchase payment under any circumstances, including without limitation based on your dissatisfaction with the template, your non-use of the template, your inability to satisfactorily adapt the template to your business needs, your inability to generate sales using the template, or the fact that others are using the same or similar template.

 

You can review our exact purchase terms here: https://signup.clickfunnels.com/buyer-terms 

Review Marketplace TOS 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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