Important PayPal Notes and Limitations

Explore limitations and restrictions with the PayPal V1 integration. You should review these limitations if you intend to set up a 3rd party PayPal product. 

If you wish to use PayPal alongside another payment gateway and have set up a 3rd party PayPal product, this includes some notes and limitations to keep in mind.

What you will need

• A PayPal Product Integration

Note 1. Select the Proper Button Type

• When creating the PayPal button, you will need to select "Buy Now" for a one-time purchase product.
• For a subscription product, make sure to choose "Subscriptions" as the button type.
• Buttons created using shopping Cart will not function properly.

Note 2. Order Confirmation

• ClickFunnels Order Confirmation pages will not work with PayPal, so direct your customers to a Thank You page after purchase.
• The reason the Order Confirmation page type won't work is that a customer coming from PayPal to the Order Confirmation page will appear as a new visitor due to how cookies and page linking.

Note 3. Fulfillment Email

• Make sure the SMTP settings in your account (My Account > Settings > SMTP Email Settings) are set up properly for your customers to receive a fulfillment e-mail after purchase.

Note 4. Order Testing

• The only way to really test your PayPal integration is to purchase the product with another PayPal account.
• You could also get a PayPal sandbox testing account. However, this requires a more complex setup and is not something we can provide support for.
• Our recommendation for testing is to lower your price to $1 and have a friend/colleague buy with their PayPal account. You can always refund after your test.

• Explore the PayPal API Integration
• Payment Gateway FAQ

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.