×

Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

Integrating ClickFunnels With Keap

Carlos Ruiz
  • Updated
Follow

This article will teach you how to connect ClickFunnels with Keap (formerly Infusionsoft) to process payments. With this, you can accept payments on your ClickFunnels pages and process them directly through your payment gateway in Keap.

If you have an Authorize.net payment gateway and you currently use Keap for that gateway, these instructions will help you set it up to accept payments through this gateway in your ClickFunnels funnels.

What you will need

Don't have a ClickFunnels account yet? Get a 14-Day FREE Trial now!
Note: Keap will only connect properly if you are using Authorize.net as your payment gateway. Check out their help desk for information on how to set this up.

Step 1. Add the Default Merchant Account Settings

  • From your Keap Dashboard, navigate to the Nav Menu.
  • Under E-commerce, click "Settings."
  • On the left navigation under Order Settings, click Orders.
  • Locate "Default Merchant Acct for Manual Orders" and select your Authorize.net account.
  • Scroll all the way down the page and click "Save."
Add_the_Default_Merchant_Account_Settings.gif

Step 2. Retrieve Your Keap API Key

  • Log into Keap and select the Keap Icon in the top left corner.
  • Click on "Settings" at the bottom of the Admin column (on the far right).
  • Click on "Application" (sidebar on the left)
  • Enter an API Passphrase.
  • Click "Save."
Retrieve_Your_Infusionsoft_API_Key.gif
Note: unlike this example, you may need to create your API Key. Please simply click "Save" as above and the Encrypted Key will be generated from there. You will need an API Key setup for the next step.

Step 3. Connect Keap with ClickFunnels

  • From your Account Settings, navigate to "Payment Gateways."
  • Click "Add New Payment Gateway."
  • Search for and select Keap V2.  
  • Click "Connect with Keap."
  • When prompted, click "Allow."
Connect_Infusionsoft_with_ClickFunnels.gifWhat you can do now

 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

Related articles