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Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

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Registering a New Domain Through ClickFunnels

James Wrest
  • Updated
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Learn to register a new domain through ClickFunnels. With this, you can register a brand new domain and use it on any of your ClickFunnels pages.

If you wish to use ClickFunnels to grow your business, having a custom domain registered allows you to set your funnels to a branded domain.

What you will need

Don't have a ClickFunnels account yet? Get a 14-Day FREE Trial now! 
Important Note: Domains start at $20/domain per year. Want to use a domain you own from outside ClickFunnels? Learn how to add an external domain here. 
 

Search for Your Desired Domain

Important Note: Available TLD's: .com, .net, .name, .info, .org, .click, .xyz, .work, .biz if you would like to add a TLD that is not listed above you can add an external domain to your ClickFunnels account. Learn how to add an external domain here. 

  1. Starting from the ClickFunnels dashboard navigate to account settings
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  2. From the account settings navigate to domains.
    Screenshot_of_ClickFunnels__-_Marketing_Funnels_Made_Easy__1_.jpg

  3. From the domains, menu select add the new domain.
    Screenshot_of_ClickFunnels__-_Marketing_Funnels_Made_Easy__2_.jpg

  4. Click "Choose a domain" under the Register a new domain tab.mceclip0.png
  5. Search for your desired domain in the search box. 
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  6. If your domain is available, select it from the search options (if your domain shows as "unavailable," it means the domain is already registered elsewhere and you'll have to search for an alternative).*
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  7. Click on the ¨$20¨ to select that domain.
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  8. Enter your credit card information for the domain purchase and click "Pay $20."
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  9. You may need to wait about 1 hour for the domain to show in your account.
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Important Note: If required by your banking institution, you will be prompted to enter your card details to finalize your domain purchase. Your domain will remain pending until this authentication is provided.

Verify SSL For Your Domain

  1. SSL will automatically start assigning to your new domain.mceclip7.png
    This may take about 2 hours to show as secure, however, you can also choose to manually secure the domain too.
  2. If you want to secure the domain manually, we recommend waiting for 5-10 minutes.
  3. Once you've returned to your Domain menu, click the three dots next to the domain you purchased.
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  4. Click "Edit." or you can also click on the domain.
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  5. Scroll to SSL and click "Expand." 
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  6. Click "Check Now." 
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  7. When successful this a success message will appear.
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  8. Confirm the domain shows as Secured. 
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Important Note: SSL will not enable immediately. So, we recommend giving it 2 hours before checking. If you do not come back to click "Check Now," your domain will not finish securing. Please keep in mind that SSL propagation can sometimes take up to 72 hours.

 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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