×

Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

See more

Add Failed Purchases To An Email List In ClickFunnels Using Zapier

Yashica Burgess
  • Updated
Follow

Learn to add a failed purchase on a ClickFunnels order page to an email list in ClickFunnels by integrating it with Zapier.

What you will need

Don’t have a ClickFunnels account yet? Get a 14-Day FREE Trial now!

Step 1. Create a New Zap

  • Inside of Zapier, click "Make a Zap."
  • Search for ClickFunnels.
  • Select "New Failed Purchase" for the trigger.
  • Click "Save and Continue."
  • ​Select your ClickFunnels Account.
  • Select your funnel and funnel step where the failed purchases are triggered.
  • Click "Continue."
  • Click "Finish and Continue."
Note: When testing the Zapier connection, you will need a recently failed purchase in the funnel for a successful test.

Failed Purchases Zapier
Step 2. Choose an Action App

  • Search for ClickFunnels.
  • Select the "Add Email To List" action.
  • Select the "Email List" from the List drop-down.
  • Select the "Email Address" field from the Email drop-down.

Failed Purchases Zapier

What you can do now

 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

Related articles