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To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


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Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

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Modify Survey Outcome

Yashica Burgess
  • Updated
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Learn to use the ClickFunnels survey feature to change the survey outcome based on your leads' survey answers. This will allow you to offer your leads a customized experience depending on how they answer your survey.


Prior to getting started, you will need the following: 

Step 1. Add New Outcome

  1. From within your Survey Element, click "Add Outcome."edit_srvey.png
  2. Add the Outcome Title.outcome.png
  3. Click "Add Condition."
  4. Select the Question.
  5. Select the Answer that applies to your new condition.survey_actions.png
  6. Select the Page Action from the drop-down.
    • Loading Then Page Redirect: This option displays loading text on the screen before redirecting.
    • Instant Page Redirect: This option instantly redirects without loading.
    • Hide Survey: This option hides the survey element.
    • Submit Page (form): This option submits the input form elements that you have on the page.
    • Open Popup: This option opens the popup element on the page.

 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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