×

Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

Follow-Up Funnel Adding A Text Messenger Step

Irina
  • Updated
Follow

Learn how to set up a Follow-Up Funnel Step to trigger the Text Messenger. You would add a text messenger step to your follow up funnel if you wanted to send an SMS to your lists in your follow up sequence. In order to make this work you would need to have a Twilio account and you would need to integrate Twilio into your Clickfunnels account. You must have collected your customer's phone number using the SMS Sign Up Element in order to send SMS.

Note this feature is only available for Actionetics MD Private Beta users. 

What you will need:

Don't have a ClickFunnels account yet? Get a 14-Day FREE Trial now! 

 

Step 1: Add Text Messenger Step

  • Enter the Step Name.
  • Select the Step Type Text Messenger.

Screen_Capture_on_2018-10-10_at_10-20-13.gif

Step 2: General Settings

  • Enter Step Name
  • Select Send From Account
  • Add Filter Rules (optional)
  • Click Next

Screen_Capture_on_2018-10-10_at_09-27-17.gif

Step 3: Select Text Messenger Action

  • Select SMS Action Send SMS.
  • Enter Send SMS Message (Max of 255 Characters).

💡Pro Tip You can use Emojis inside of your Twilio SMS Messages, simply copy your desired emoji and paste it into the message.

  • Click Next.

Screen_Capture_on_2018-10-10_at_09-51-42.gif

Note if you have not integrated Twilio you will be able to do so by Selecting Connect An Account

Step 4: Schedule 

  • Select when to Trigger Action. 
  • Add Send Window (optional).
  • Click Review For Sending.

Screen_Recording_2019-06-25_at_10.10_AM.gif

Note while sequences will always go out in order, adding send windows may impact the delay sent in sequence. Note that the step will be triggered in the subscriber's time zone if that data is available. If not, the step will trigger in your timezone. Update your timezone? 

Step 5: Review Summary and Make It Live

  • Review Your Settings.
  • Select Make It Live.

Screen_Capture_on_2018-10-10_at_10-07-49.gif

What you can do now:

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

Related articles