Learn how to use Send Window to set specific times to show this message to your audience.
Why you would need this:
You would use a send window if you wanted your Follow-Up Funnel step to go out to your customers at a certain time. For example, if you wanted the email to go out at 8:00 AM. Keep in mind that the send window will use the contacts timezone, in the event your contacts time zone is not available the send window will use the time zone that your account is set to.
What you will need:
Step 1: Send Windows (optional)
- Navigate to an existing Follow-up Funnel
- Click on the Schedule tab
- Click Add Send Window (optional)
- Adjust Send Window Time and Days
Important Note the Timezone that will be used will be based on the contacts timezone, in the event that the contacts timezone is not available, the Timezone that will be used with the Send Window will be the Timezone which the account is set to.
Note if you add two Send Windows this is considered an "or" action, for example, Monday-Tuesday at 8:00 AM or Thursday-Friday at 2:00 PM whichever comes first for the customer in the sequence.
What you can do now:
If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.