A send window can be used within a Follow-Up Funnel step to set a specific date and time for when you want the step to go out to your contacts. For example, if you wanted an email message to go out specifically at 8:00 AM.
What you will need:
Step 1: Send Windows (optional)
- Navigate to an existing Follow-up Funnel
- Click on the Schedule tab
- Click Add Send Window (optional)
- Adjust Send Window Time and Days
Important Note: The Timezone that will be used will be based on the contacts timezone, in the event that the contacts timezone is not available, the Timezone that will be used with the Send Window will be the Timezone which the account is set to.
If you add two Send Windows this is considered an "or" action, for example, Monday-Tuesday at 8:00 AM or Thursday-Friday at 2:00 PM whichever comes first for the customer in the sequence.
What you can do now:
If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.