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To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



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Track Lesson Progress

Nicoleta C
  • Updated
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Learn how to track the progress of your members in your membership area. This will allow you to view the progress of your members throughout each section of your membership area. 

 

Prior to getting started, you will need the following:

 

Step 1: Track Lesson Progress

  • Select your membership area step in the funnel.
  • Click on the Edit icon for a specific lesson.

progress_1.png

  • Enter the Required Time (In Seconds) a member must spend on the lesson to consider it completed. 
  • Repeat this process for each lesson as needed.

progress_2.png

 

Important Note: Required Time does not prevent the member from moving on to the next lesson. The completion percentage is calculated using the total required time added to all lessons in your membership area. (Not individual lessons).
 

progress_3.png

 

 

 If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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