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Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

Building Your First Funnel

Nicoleta C
  • Updated
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Learn about the resources available to you that will assist you in building your first funnel. 


What you will need:

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  • Settings and Integrations Completed

Steps to building your first funnel

Start With The Cookbook Or The Classic Funnel Builder

  • From your dashboard click + New Funnel
  • On the next screen, you can choose to use the Classic Funnel Builder or the Funnel Cook Book.

Please note: The difference between the Classic Funnel Builder and the Cookbook. The Classic Funnel Builder allows you to choose a goal and select a funnel type and then select the page templates for the funnel. The Cookbook, allows you to narrow down a funnel type based on your industry, the type of funnel and your goal when using the Cookbook you will be provided with a number of narrowed down funnels and (free and paid) templates to choose from. 

Step 1. The Classic Funnel Builder

  • Choose a Goal (Collect Emails, Sell Your Product, Host Webinar).
  • Choose a Type (Name Your Funnel, Enter A Group Tag (optional))
  • Click Build Funnel.

Step 2. The Funnel Cookbook

  • Open The Funnel Cookbook. (after clicking + New Funnel, x out of the Classic Funnel Builder To View The Funnel Cookbook)
  • Select Industry.
  • Choose The Type Of Funnel.
  • Choose Your Goal.
  • Select The Template Suggestion
  • Choose Your Template Free or Paid.
  • Download or Purchase Your Template.

Step 3. Integrations and Products Overview

  • Set-Up A Custom Domain (to brand your funnels).
  • Set-Up SMTP Integration (for email sending).
  • If you are selling a product set up a Payment Gateway (to accept payments).
  • Want others to sell your product as affiliates of your product, set up your BackPack system.

 

 What you can do now:

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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