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Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

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Accessing Beta Features

Colton J
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ClickFunnels members have the opportunity to try out the upcoming features on the ClickFunnels platform by toggling on/off any of the available beta features in their accounts. Please remember that these beta features are still undergoing testing and may not yet be completely free of errors.

We appreciate your participation in trying out any of these features, and we value any feedback you’d be willing to provide. Your feedback helps us create a better experience for all ClickFunnels users.


Prior to getting started, you will need to have the following:

  • An ClickFunnels Account

Accessing Beta Features:

1. Hover over the account menu tab located in the top right corner of the account dashboard and click Account Settings.

Accessing_Beta_Features_1.jpg

2. Scroll down on the Account Settings page and click on the Available Beta Features section at the bottom.

Accessing_Beta_Features_2.jpg

3. Toggle on/off each beta feature by clicking the switch under the Status column.

a. The Name column will display each feature’s name and when it was created. Links with additional information may be provided here as well.

b.The Description column will give a short description of the details of each beta feature.

c. The Spots Left column lets you know how many users can test the beta feature.

d. The Register Before column lets you know if there is a deadline for using the beta feature or if the feature is still open to test.

Accessing_Beta_Features_3.jpg

Providing Feedback

You can reach out to our Support Team at any time to provide your feedback concerning your experiences with the beta features. Our Support Team can be reached by following the instructions in our article on Contacting Support.

 

 If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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