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To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

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Setting up your product Follow-Up Actions

Keri
  • Updated
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Learn about follow-up actions inside the product set up. Follow-up actions give you the ability to follow up with buyers of your product.

What you will need:
 

 Step 1: Follow Up-Actions (optional)

  • From an Order Page in your funnel.
  • Click Products. 
  • Click Edit to configure your product setup.
  • Click Follow-Up Actions (optional).
  • Toggle to trigger follow-up action.
  • Select desired Email Integration.
Please Note: This Integration will be triggered when someone buys this product... If you don't see your integration listed here make sure to Add Integration first.
  • Select on submit action. 
  • Choose a list.
  • Click Save and Next.

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What you can do now: 

 If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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