×

Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

See more

Webhooks in ClickFunnels

Joseph Macolino
  • Updated
Follow

Learn to use Webhooks in ClickFunnels. This allows you to send data from your funnels to an external source. We only recommend this for those with webhook experience. 

What you will need

Don't have a ClickFunnels account yet? Get a 14-Day FREE Trial now! 
 

Step 1. Using Webhooks in ClickFunnels

Important Note: The customer support team at ClickFunnels is unable to assist with webhook implementation. If you need assistance, please contact a qualified developer. 
  • Funnel Webhooks are triggered when a new contact or purchase is created or updated.
  • You can create a webhook from within any of your funnels in ClickFunnels to ensure it sends the data to your external source.
  • Once created, you enter the URL to send an HTTP Post. 
  • On initial creation, you send a test message to /funnel_webhooks/test with the following headers:
    • Content-Type as application/json
    • X-Clickfunnels-Webhook-Delivery-Id as an MD5 of the URL and Payload.
    • The payload (HTTP message body) will be a JSON object with a key of "time" and value of the current time in UTC as follows:
    • { "time": "YYYY-MM-DD HH:MM:SS UTC" }
  • We do this to verify a few important details about your webhook. Your webhook must meet the following criteria:
    • Must be a URL to an external resource not hosted by clickfunnels.com
    • Must return a response within 3 seconds.
    • If we receive a response back with a status code less than 400 within the allowable response time we will accept the webhook URL.
    • NOTE: URLs created on http://hookbin.com/ and http://webhook.site are accepted by default.

Step 2. Retrieve Your Funnel Webhook

  • From within your funnel, navigate to the "Settings" tab in the top right of your screen. 
  • Scroll down to "Webhooks" (second to last section on this page). 
  • Click "Manage Your Funnel Webhooks." 
  • In the top right of this screen, click "+New Webhook." 
  • On this next page, you can review the requirements as explained in Step 1. 
  • Enter your URL.
  • Select one or more Events.
  • Select the webhook version.
  • Select the Adapter. 

What you can do now 

  • Explore ClickFunnels Developer API Key
  • ClickFunnels Glossary of Terms

 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

Related articles