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Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

Creating A New Funnel Step

Nicoleta C
  • Updated
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In this article, we will cover how you can add a new step to a funnel. Learning how to create funnel steps will allow you to add extra steps to your existing funnels. This is helpful if you want to customize your customer’s experience.

 

 

Prior to getting started, you will need to have the following:

Step 1: Create New Step In Your Funnel:

  1. From the ClickFunnels dashboard, hover over ClickFunnels.

 

CS-SCS-KBA-Mass_Actions-_ClickFunnels__1_.jpg

 

 

2. Click on Funnels.

 

CS-SCS-Adding_a_step_to_funnel.jpg

 

 

3. Select the funnel where you wish to add the funnel step.

 

CS-SCS-_adding_a_step_to_your_funnel-_funnel_selection-.jpg

 

 

4. On the left side, click + ADD NEW STEP.

 

CS-SCS-Creating_a_New_Funnel_Step-_Add_Step.jpg

 

 

5. Give the new funnel step a name.  This can be anything you wish as our visitors will not see the name of your funnel steps.

 

CS-SCS-Adding_a_Step_to_Funnel-_Name_step.jpg

 

 

6. If you want the new funnel step to show in your current funnel steps, then you will need to ensure the Show In Funnel? is toggled to YES.

 

CS-SCS-Adding_a_Step_in_Funnel-Toggle_Yes.jpg

 

If you do not want the new funnel step to show in your funnel flow/sequence, you will need to set the Show In Funnel? toggle to NO.

 

CS-SCS-Adding_a_Step_to_Funnel-_Toggle_NO.jpg

 

If you select to not have the step shown in your funnel by selecting No then the new step will not be added to your funnel flow/sequence. The new step will be located on the left-hand side under OTHER FUNNEL STEPS.

 

CS-SCS-Creating_a_Funnel_Step-_Other_Funnel_Steps.jpg

 

 

7. (Optional) Create the ending Path for the step. Keep in mind visitors will see this in the address bar when visiting the funnel step.

 

Important Note: Each funnel step needs to have a unique ending Path. When setting the path for your funnel step the system will notify you if you enter a duplicated path. You can always edit the step’s path later on if you wish. When leaving the Path field blank, the system will assign a random unique path to the step.

 

CS-SCS-Adding_a_Step_to_a_Funnel-Ending_Path.jpg

 

 

8. Click on Create Funnel Step.

 

CS-SCS-Adding_A_Step_to_Funnel-Add_Button.jpg

 

 

9. Select which type of step you wish to create.

 

You can review the different step types right above the thumbnails of the page templates. The different options available are:

  • Optin
  • Sales
  • Webinar
  • Membership
  • Affiliates
  • Clickpop
  • Misc


You can hover over each of the step types to explore the different options within a specific step type.

 

CS-SCS-Adding_a_Funnel_Step-Page_Selection.jpg

 

 

10. Once you have decided which type of step you are wanting to add, select a template by clicking + Select Template.

CS-SCS-Adding_a_Funnel_Step-_Select_Template.png

 

You can always rearrange the order of your funnel steps by clicking the step you wish to move and drag it either up or down.

 

 

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

 

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