×

Welcome to ClickFunnels Support!


To get you a solution as fast as possible please read and follow these guidelines prior to submitting a ticket. This sequence has been proven to get you solutions, very fast.


  1. Don’t Panic. All problems can be solved, and most can be found quickly within our Help Articles.


  2. Clear Your Cache. Please see our article on Clearing Your Browser Cache if you’re not familiar with how to do so. This quick and easy step is the first step to solving a number of issues.


  3. Review Your Settings and Steps. Many issues are caused by an unintentional miss-step, like not saving a change in settings or the editor. Please try the process again to see if the solution presents itself in the re-attempt.


  4. Submit a Ticket with All Relevant Information To get you an answer faster it’s important that our team has all relevant information including the issue that you’re experiencing, relevant links, screenshots, error messages, and images to show us what you see. Please also include the funnel, custom domain, integration related to your solution.



Our funnel heroes are often able to respond within 24 hours of submitting your question, Monday through Friday.

Articles in this section

See more

Supported Registrars And How To Point Your Domain To ClickFunnels

James Wrest
  • Updated
Follow

Need to learn what are the hosts supported by ClickFunnels and what to do to use your domain on our platform? This article will point you to specific tutorials so you can add CNAME record(s) in your host and utilize your domain in your funnels. If you can’t find your domain registrar, we will provide general instructions on how to point your domain to ClickFunnels.

Prior to getting started, you will need to have the following:

  • A domain purchased outside of ClickFunnels

Supported Registrars And How To Point Your Domain To ClickFunnels

Supported Hosts

Before adding your domain to ClickFunnels, you need to add a CNAME record in your domain host to use it in your funnel(s). To do that, you can check the list below to follow specific instructions of the registrars supported by ClickFunnels.

Please keep in mind that if you point your root domain (example: yoursite.com) to ClickFunnels, you will ONLY be able to use it in ClickFunnels. If you want to connect a subdomain (visit.mysite.com), instead, please check this tutorial here.

Using the list below, click on your registrar and follow along with the instructions on how to create your CNAME record.

IONOS by 1and1: How to add your CNAME record to IONOS by 1and1.com

Cloudflare: How to add your CNAME record to CloudFlare

GoDaddy: How to add your CNAME record to GoDaddy

Namecheap: How to add your CNAME record to Namecheap

Bluehost: How to add your CNAME record to Bluehost

Not Supported Hosts

If you do not see your registrar listed above, we recommend reaching out to your registrar for support. Our support agents will only be able to provide general instructions on how to point your domain to ClickFunnels.

Now, you can follow the general directions below, intended to assist with the CNAME record creation. For the simplest, step-by-step setup, we recommend using Cloudflare instead. If you want to try and add the CNAME record to your existing domain, you can use these general instructions.

1. Navigate to your DNS Records from within your domain registrar.
Depending on your Host, this may be in an Advanced Zone Editor, DNS Records, or somewhere else entirely.

2. Add/Edit a CNAME record.
3. Type @ in the Name field or leave it blank.
4. Type target.clickfunnels.com in the Points To or Value field.
Some domain hosts use different labels for the name and value fields.
5. Save changes.

Once you add the CNAME record, you can consult the record propagation here. If it is still not propagating, please contact your Registrar's Support for assistance.

Important Note: Please keep in mind that for supported and not supported registrars, it can take 24-48 hours for DNS Records to fully propagate.

Important Note: We currently do not support an IDN (International Domain Name). A special character is considered a letter that is not in the English alphabet. Some examples of specials characters are æ, ø, å, ö, ä, ü and é.

Add The Domain To Your ClickFunnels Account

After adding or editing your CNAME Record to point your domain to ClickFunnels, you will need to add it to your account. Check Adding Your External Custom Domain to ClickFunnels for more information.

 

 If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

Related articles