Question: Why am I receiving a "Not Connected" message when performing a compatibility check while trying to enable API authorization with ClickFunnels?
Answer: Below are a few trouble shooting steps that you can take if you are receiving an API Authorization "Not Connected" alert:
- Cache and cookies need to be cleared for all time OR attempt to reconnect via an incognito window
- Ad blockers need to be disabled in WP
- They are using a VPN when attempting to integrate WP (VPN might confuse the system and it might need to be turned off)
If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.