please add a live help chat feature!
I have spent hours and hours waiting for an email response only for the suggestion to be the same exact thing I sent (with screen shot) in my request for help!! Now I have to sit and wait hours for a return email?!?!? I'm just very surprised that the customers who are new and "only" paying $100/mo aren't important enough for "priority" help. Seems like us beginner's are the ones who might need to get up and running the most. (not to mention, this would be second site I am doing, first one went great, now i have a glitch with wordpress plugin and after an hour on their live chat they found it was a CF issue) So a quicker response time or live chat would be great!
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Hello, Lynn.
I'm Rob with the Education Team at ClickFunnels. Thank you so much for your suggestion to have live chat for all our users. Your suggestion has been passed to the management team and they will take it under consideration. I can see that you have an open request you are waiting for a response from our Support team. I understand the frustration that you are experiencing from a delayed delayed response. Please continue the conversation with the Agent I'm sure the experience will be better an your issue resolved.
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Yeah what happened there? Last time (last year) getting live support was never an issue via chat, and now you guys have removed it for us, unless we pay you more to upgrade?
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